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About Us

Our Staff


Heather Smith MPT, MTC – Owner 

Heather Smith brings her extensive experience and thorough training to Pinnacle Performance Physical Therapy and Wellness Center, her own firm which she opened in the spring of 2015.

Raised in Cumberland Gap, Tennessee and graduated from Powell Valley High School, Heather earned an Associate’s of Science Degree from Walter State Community College in 1998.

She went on to study environmental and occupational health at East Tennessee State University until she moved to Memphis, TN to pursue her dream of becoming a Physical Therapist.

She graduated with her Master’s Degree in Physical Therapy from The University of Tennessee Health Science Center in Memphis in 2003.

Heather completed her Manual Therapy Certification at The University of St Augustine in 2007.  This certification gave her an additional skill that improved her ability to perform hands on treatment options as a physical therapist. This MT certification is held by a little over 2,500 other physical therapists in the nation and is helpful to her current orthopedic practice back in Harrogate, TN.

Heather is an active member of the APTA and Private Practice Section of the APTA.  She is also a member of the Orthopedic Section of the APTA.  She has 7 successful years experience in private practice.  Heather hopes to bring her experience back to her home town to help the Tri State area with all their rehab needs. 


Don Reynolds PT, DPT

Don Reynolds PT, DPT has recently begun employment in April 2017 with Pinnacle Performance Physical Therapy, LLC  located in Harrogate, Tennessee. 

Don received his Bachelor degree in Business Management in 2013 and then received his Doctor of Physical Therapy degree in 2016. 

Don’s primary interest is in the specialty of orthopedic manual therapy and is actively pursuing his orthopedic residency certification (OCS) through NxtGenPT institute in Atlanta, Georgia. He also will be sitting for the McKenzie MDT certification exam later this year; having completed all required  prerequisite training. 

Don has certifications with RockTape  support taping system,  RockBlades instrument  assisted soft tissue mobilization (IASTM) and has additional training treating vestibular issues with benign positional proximal vertigo (BPPV).

Prior to receiving his Doctor of PT degree, he has practiced since 1998 as a licensed physical therapist assistant with experience in multiple practice setting of outpatient clinic, hospital based in/outpatient, skilled nursing home and home health settings. 

Don’s personal hobbies include: composing & performing Christian music and is a member of a Christian contemporary rock/pop music group MALACHI.  He plays guitar and has a home recording studio.

Don presently lives in Middlesboro, Kentucky, married to Lynn Reynolds and has three grown children (2 girls, 1 boy), and three dogs and one cat that hangs around a lot.

Jenny Mills, MS, OTR/L

Jenny Mills was raised in Northern Kentucky. She attended Eastern Kentucky University where she pursued a Bachelor’s Degree in Occupational Science, graduating in 2007. She went on to obtain a Master’s Degree in Occupational Therapy from Eastern Kentucky University in 2009. She has practiced in various settings including Outpatient rehab, Inpatient rehab, Home Health, Early Intervention and Pediatrics during her 7 years as an Occupational Therapist.


She, her husband and young daughter live and enjoy Eastern Tennessee due to the beautiful mountains, wildlife and many outdoor activities. In her free time, she enjoys going for walks, hiking, trying new recipes and spending time with her family and dog, Delilah.

Sarah Bean, AT

Sarah Bean grew up in Tazewell, TN. She graduated from Lincoln Memorial University in May of 2016, with the degree of Bachelor of Science in Athletic Training. She is nationally certified through the BOC, licensed to practice in the state of Tennessee, and a member of the National Athletic Trainers Association. Sarah became interested in becoming an athletic trainer not only because of her drive to be competitive and love for sports, but also her desire to help people. Alongside her job duties as an athletic trainer, Sarah hopes to make a difference in someone's life throughout her career.

During her free time, she enjoys spending time with her friends and family.



Mara Brock, AT

Mara Brock grew up in New Tazewell, TN. She attended Lincoln Memorial University and graduated in December of 2014 with a Bachelor of Science in Athletic Training. Throughout her college career she accepted many awards including the Athletic Training Student Clinician of the Year award. Mara is nationally certified as an Athletic Trainer by the BOC and is licensed by the State of Tennessee. She is also a member of the National Athletic Trainers' Association.

During her free time, she loves spending time with her family and friends.